These Terms and Conditions govern your use of the ggpoker platform, including all gaming products, account services, promotions, and payment facilities. Please read them carefully before registering or using any part of the ggpoker service.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and ggpoker ("ggpoker", "we", "us", "the Platform"), the operator of the online gaming platform accessible at ggpoker.vu. By accessing, registering, or using any part of the ggpoker platform, you confirm that you have read, understood, and agreed to be bound by this Agreement in its entirety. If you do not agree with any part of these Terms and Conditions, you must immediately cease use of the platform.
For the purposes of this Agreement, the following definitions apply:
By completing the registration process on ggpoker and ticking the acceptance checkbox, you confirm that:
Continued use of the Platform following any published update to these Terms constitutes ongoing acceptance of the revised Agreement.
3.1 Age Requirement. The ggpoker Platform is strictly for adults aged 21 years and above. This requirement is absolute and non-negotiable. Age verification is required during account registration and at any time ggpoker reasonably requests it thereafter. Any Account found to belong to a person under the age of 21 will be immediately suspended, all Bonus Funds forfeited, and any winnings generated during the period of underage use may be voided.
3.2 Geographic Restrictions. It is the Player's sole responsibility to determine whether access to and use of the Platform is lawful in their jurisdiction. ggpoker makes no representations regarding the legality of its services in any specific territory. Players accessing the Platform from restricted jurisdictions do so entirely at their own risk.
3.3 One Account Per Player. Each individual is permitted to hold only one Account on the ggpoker Platform. Operating multiple accounts — whether under the same name, different names, shared payment methods, or shared devices — constitutes a breach of these Terms and may result in permanent account closure and forfeiture of balances.
4.1 Accurate Information. You must provide accurate, complete, and current information during registration. Providing false details — including name, date of birth, address, or payment information — constitutes a material breach of this Agreement and may result in immediate account suspension and forfeiture of funds.
4.2 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. ggpoker will never ask for your password via email, live chat, or any other communication channel. Any activity conducted under your Account — whether authorised by you or not — remains your responsibility. You must notify ggpoker support immediately if you suspect unauthorised access to your Account.
4.3 KYC Verification. ggpoker reserves the right to require identity verification documents at any stage of the account lifecycle, including but not limited to: passport, national identity card, proof of address, and source-of-funds documentation. Failure to complete KYC verification within a reasonable timeframe may result in suspension of withdrawal facilities or account closure.
4.4 Two-Factor Authentication. ggpoker strongly recommends enabling two-factor authentication on your Account. Accounts with 2FA enabled receive an additional layer of protection against unauthorised access.
5.1 Deposit Methods. ggpoker accepts deposits in Malaysian Ringgit (MYR) via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong. All payment method details, including minimum and maximum transaction limits, are displayed at the time of transaction. ggpoker does not charge deposit fees, though your payment provider may apply its own transaction charges.
5.2 Withdrawal Conditions. Withdrawals may only be processed to a payment method in the same name as the registered Account holder. ggpoker reserves the right to require KYC completion before processing any withdrawal request. Processing times vary by payment method; e-wallet withdrawals are generally processed faster than bank transfers.
5.3 Minimum Transactions. Minimum deposit and withdrawal amounts apply and are displayed on the relevant cashier pages. Transactions below the stated minimums will be declined.
5.4 Funds Held. Player funds are held separately from ggpoker's operational funds. In the event of platform insolvency, player balances are protected by this segregation policy to the extent permitted by applicable law.
6.1 Eligibility. Promotional offers on ggpoker are subject to individual promotion terms which form part of this Agreement. Unless otherwise stated, bonuses are available to registered players who have completed KYC verification and are in good standing.
6.2 Wagering Requirements. Bonus Funds are subject to wagering requirements before they or any associated winnings may be withdrawn. The specific multiplier applicable to each promotion is stated in the individual promotion terms. Real money balance is used in preference to Bonus Funds unless the applicable promotion specifies otherwise.
6.3 Abuse. ggpoker reserves the right to void bonuses and associated winnings, and/or close Accounts, where it reasonably determines that a Player has engaged in bonus abuse, arbitrage betting, matched betting, or any other strategy designed to exploit promotional offers in a manner inconsistent with the spirit of the promotion.
7.1 General. All Gaming Products on ggpoker are governed by the rules displayed within the relevant game interface or sports betting markets. By placing a bet or entering a game, you confirm acceptance of the applicable game rules.
7.2 Technical Malfunctions. In the event of a technical malfunction, hardware failure, or software error that affects the outcome of a game or bet, ggpoker reserves the right to void the affected wager and return the staked amount to the Player's Account. ggpoker's decision in such cases is final.
7.3 Disconnection Policy. ggpoker is not liable for losses resulting from internet disconnection, device failure, or power outages on the Player's side during active gameplay. Live poker games follow the published disconnection policy which may result in automatic folding or hand completion by the system.
The following conduct is strictly prohibited on the ggpoker Platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of balance:
ggpoker is committed to promoting responsible gaming and provides the following player-protection tools accessible from Account Settings:
If you believe your gambling has become problematic, we strongly encourage you to use the self-exclusion tool immediately and seek support. The ggpoker Platform is for entertainment only. Gambling involves risk of financial loss. Past results do not predict future outcomes. You must be 21 or older to use this Platform.
All content on the ggpoker Platform — including but not limited to software, game titles, graphics, logos, text, design elements, and user interfaces — is the exclusive intellectual property of ggpoker or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. Any reproduction, redistribution, scraping, reverse engineering, or commercial use of Platform content without express written consent from ggpoker is strictly prohibited.
To the maximum extent permitted by applicable law, ggpoker's aggregate liability to any Player arising from or related to use of the Platform shall not exceed the total deposits made by that Player in the thirty (30) days immediately preceding the event giving rise to the claim. ggpoker is not liable for indirect, incidental, consequential, or punitive damages of any kind, including loss of profits or data, arising from use or inability to use the Platform.
The Platform is provided on an "as is" basis. ggpoker does not warrant uninterrupted availability, freedom from errors, or fitness for a particular purpose.
ggpoker reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraud, money laundering, identity misrepresentation, technical abuse, or regulatory requirement. Upon closure for cause, ggpoker may retain or forfeit balances as permitted by applicable law and these Terms. Upon voluntary account closure by the Player, any real-money balance (excluding Bonus Funds subject to incomplete wagering requirements) will be returned via the Player's registered payment method after KYC verification.
This Agreement is governed by the laws of the jurisdiction in which ggpoker's operating entity is incorporated, as disclosed in ggpoker's licensing documentation. In the event of any dispute arising from this Agreement or your use of the Platform, you agree to first attempt resolution through ggpoker's internal dispute resolution process by contacting support at [email protected]. Disputes not resolved through internal channels may be escalated to the relevant licensing authority's dispute resolution body.
ggpoker reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via the email address on file or through a prominent notice on the Platform. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
For queries relating to these Terms and Conditions, account matters, or dispute resolution, please contact ggpoker support:
ggpoker is operated by an international gaming entity. This platform is not regulated by any Malaysian government authority. Use of this platform is subject to the laws of your local jurisdiction.
A plain-language summary of the most important rules governing your ggpoker account. These highlights do not replace the full Terms above.
You must be at least 21 years old to register and use ggpoker. Age verification is mandatory. Accounts found to belong to underage players will be permanently closed and winnings voided.
Each player may hold only one ggpoker account. Operating duplicate accounts — regardless of name or payment method — is a breach of Terms and results in immediate permanent closure of all related accounts.
ggpoker accepts deposits in Malaysian Ringgit via Touch 'n Go eWallet, Boost, DuitNow, FPX, and major Malaysian bank transfers. Withdrawals are processed to the same payment method used for deposits.
Player balances are held separately from ggpoker's operational accounts. This segregation protects your deposited funds in the event of operational issues and is a standard ggpoker maintains as non-negotiable.
Using automated software, bots, or colluding with other players is strictly prohibited on ggpoker. Violations result in permanent account closure and forfeiture of all balances — no exceptions are made regardless of circumstance.
Deposit limits, session reminders, cooling-off, and self-exclusion are available to all registered ggpoker players from Account Settings. These tools are real, functional, and encouraged for all players regardless of usage patterns.
ggpoker is ready when you are — poker, live casino, slots, and sportsbook in one MYR account designed for Malaysian players.
Sign In to ggpoker21+ only · By playing you confirm acceptance of these Terms · Please gamble responsibly